Privacy Policy

LAST UPDATED OCT. 2025

1.0
[GENERAL]

Hustle Marketing Group Pty Ltd (ABN 25 621 172 683) (“Hustle”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and other applicable laws in New South Wales, Australia.

By using our website www.hustle.com.au, related applications, or otherwise engaging with us, you agree to this Privacy Policy.

2.0
[WHAT IS PERSONAL INFORMATION?]

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in material form or not. This includes details such as your name, address, email, phone number, date of birth, or payment details.

3.0
[WHAT INFORMATION WE COLLECT]

We may collect personal information including (but not limited to):

  • Registration details (name, address, phone, email, date of birth, gender)

  • Profile information (including social media handles, profile photos)

  • Payment and billing information

  • User-generated content (such as posts, comments, reviews, images, videos)

  • Technical and usage data (including IP address, device type, geolocation, cookies, app usage, mobile identifiers)

  • Any information you provide when contacting us, entering competitions, or completing forms

We may also collect information about you from third parties, public sources, or our related entities.

4.0
[WHY WE COLLECT, HOLD, USE & DISCLOSE INFORMATION]

We use your personal information to:

  • Provide and improve our services

  • Verify your identity

  • Administer accounts, billing, and payments

  • Communicate with you (including marketing, if you have not opted out)

  • Manage competitions, promotions, or events

  • Conduct fraud checks and ensure security

  • Develop our business operations, services, and technology

  • Comply with legal obligations and regulatory requirements

 

We may also use your information with your consent for other purposes made clear at the time of collection.

5.0
[WHEN WE MAY DISCLOSE YOUR PERSONAL INFORMATION]

We may disclose your personal information to:

  • Related entities within the Hustle group

  • Service providers and contractors (such as IT, cloud hosting, payment processors, legal, accounting, marketing, or analytics providers)

  • Government agencies, regulators, or law enforcement where required or authorised by law

  • Credit reporting and fraud-checking agencies (if applicable)

  • Third parties in connection with business transactions (such as mergers or acquisitions)

We take reasonable steps to ensure that third parties are bound by privacy obligations that are consistent with Australian law.

6.0
[OVERSEAS DISCLOSURE OF INFORMATION]

Your personal information may be stored or processed outside Australia (e.g. cloud hosting providers). Where this occurs, we take reasonable steps to ensure recipients comply with the Australian Privacy Principles, or are subject to laws providing comparable protection.

7.0
[DIRECT MARKETING]

We may use your personal information to send you updates, offers and marketing communications. You can opt out at any time by following the unsubscribe link in our messages or contacting us directly. We will not sell your personal data to third parties for their direct marketing without your consent.

8.0
[COOKIES AND TRACKING]

We use cookies and similar technologies to improve your browsing experience, analyse traffic, and personalise content. You can disable cookies via your browser settings, but some features of our site may not function properly.

9.0
[SECURITY OF INFORMATION]

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes SSL encryption, access restrictions, and secure data storage. However, no system is completely secure and we cannot guarantee absolute protection.

10.0
[DATA BREACHES]

In the event of a data breach that is likely to cause serious harm, Hustle will comply with the Notifiable Data Breaches Scheme under the Privacy Act, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC).

11.0
[ACCESS AND CORRECTION]

You may request access to the personal information we hold about you, or request corrections if it is inaccurate or incomplete. Requests should be made in writing (see Section 13). We may require identity verification and may charge a reasonable administration fee for access. If we deny access or refuse correction, we will provide reasons in writing.

12.0
[COMPLAINTS]

If you believe we have breached your privacy rights, please contact us in writing (see Section 13). We will investigate and respond within a reasonable timeframe (usually 30 days). If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13.0
[CONTACT US]

Hustle Marketing Group Pty Ltd
Attention: Managing Director
Address: The Commons, 388 George St, Sydney NSW 2000

 Email: Use Contact Us form at  www.hustle.com.au

14.0
[UPDATES TO THIS POLICY]

We may update this Privacy Policy from time to time to reflect changes in law or business practice. The current version will always be available on our website.